Product Details
Our Alpaca Handwarmers are made for us by a small New Zealand family business using only 100% Baby alpaca fibre. These delightful Handwarmers come right up past your wrist so no gaps for that chill to get in. One size fits all.
Alpaca has unique thermal properties due to microscopic air bubbles found inside the hair. These bubbles allow the user to “breath” through the fibres on hot days and in much the same way, to retain body head in cold climates. Alpaca is naturally fire resistant; it does not melt when burned and is a naturally renewable resource. Alpaca is the 2nd strongest natural fibre coming in second only to silk so you will get many years of use from alpaca products.
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Shipping & Returns
Shipping Times
Items purchased through our online store will be shipped within 2-3 days unless being custom made to order. We will email advising shipping date for these items.
Products
Colours of items can vary slightly from photo’s due to lighting, but photos will give a very close representation of colours.
All hand made items are one offs and unique so there will be some slight variance in the design work.
Refunds
Please choose carefully as no exchange or refund will be given unless the product is damaged. If you receive a damaged product please contact us within 14 days and return the item to us within 30 days. Please also return the original postage packaging for insurance purposes.
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Alpaca Handwarmers
Shipping Times
Items purchased through our online store will be shipped within 2-3 days unless being custom made to order. We will email advising shipping date for these items. Please note through Covid-19 shipping is taking extra time due to reduced freight flights. A tracking number will be sent so you can follow progress.
Products
Colours of items can vary slightly from photo’s due to lighting, but photos will give a very close representation of colours.
All hand made items are one offs and unique so there will be some slight variance in the design work.
Refunds
Please choose carefully as no exchange or refund will be given unless the product is damaged apart from Jumpers and Cardigans. Check the sizing chart, we will exchange sizes of Jumpers and Cardigans upon receipt of the item back in unused condition. Please check your size against the size chart which is NZ sizes.
If you receive a damaged product please contact us within 7 days and return the item to us within 30 days. Please also return the original postage packaging for insurance purposes.
Contact Us
If you have any questions or comments, you can at any point contact us:
Wild Wool Gallery
Phone: +64 3 249 6685
Email: sales@wildwool.nz
Postal:
130 Hillside Manapouri Road
Manapouri 9679
Fiordland
New Zealand